LedgerX accounts with more than one Admin need withdrawal confirmation from two Admins. When the withdrawal request is submitted, an email is sent to Admins on the account. This email will contain a link that says “Approve Withdrawal”, which two Admins will need to click in order to approve the withdrawal.
Two Admins must confirm for the withdrawal to be processed. When two Admins confirm the withdrawal by clicking the email confirmation links, the withdrawal will move to “Processing” status.
1. Submit the withdrawal request (see how to withdrawal bitcoin or dollars)
2. When the withdrawal is submitted, the withdrawal is Pending and waiting on approval from two Admins.
3. When one Admin approves, the withdrawal remains Pending and is waiting on approval from one Admin. You can see the admin who has approved the withdrawal in Balances & History.
4. When two Admins have approved the withdrawal, the withdrawal moves to the [Processing] status.
The email confirmation links expire in 48 hours. If the email link expires before the one or both Admins confirms, an admin must generate a new link.
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