Below we cover how to find the status of your deposit and know when your funds will be available. Pending US dollar wire deposits are approved on the business day we receive your wire.
US dollar deposits
USD deposits are made available for trading when we receive your wire to our bank account. When your wire is approved, you will receive an email confirmation and the funds will be listed in your Available for Trading balance. If your deposit is pending, please check the following:
- Did you submit a deposit notice? We cannot approve your wire transfer without a deposit notice. See How can I deposit US dollars? to see how to submit a deposit notice.
- Did you send a wire transfer? You can confirm the status of your wire transfer with your bank by asking them for the Fed Reference number for the wire. They are 16 to 20 digits long and your bank can use the number to track down the wire.
- What happens if you sent your deposit via ACH transfer? We cannot accept ACH transfers at the time, so if you sent your transfer via ACH it will be automatically rejected by our bank and returned back to you. ACH transfers usually take 3-5 business days.
- Did you send a transfer from a joint bank account or account not in your name? For a joint bank account, LedgerX will need you to provide proof that you are a joint owner on the account If your name is not included on the incoming wire details. Please send this proof of ownership, such as a bank statement, to email@example.com.