When your application is approved, you will receive a password setup link to your email. Please click on this link to create a password for your account. Minimum password length is 12 characters.
After you set up your password you will be prompted to set up two-factor authentication. LedgerX requires two-factor verification, such as Google Authenticator. This helps protect your account by adding an extra layer of security. For more information, please see Password and Two-Factor Authentication.
To learn about downloading and using the Google Authenticator app, please see Google's guide: Full Step by Step Directions for Installing Google Authenticator.
Set up two-factor authentication by scanning the barcode shown after the password setup screen. If you are on your phone, copy the backup code listed above the barcode and add the key as a manual entry.
Can I use my SMS for 2-step verification?
LedgerX does not suggest two-factor authentication via SMS.
How can I reset my two-factor authentication?
We require verbal confirmation to reset MFA credentials. Please email firstname.lastname@example.org and a LedgerX representative will contact you.